I bought a place in the Inner Mission and having the SFHotlist agency (more specifically my contact Sasha) was of great help. I am very new to not only the home buying process but also the San Francisco market(this was my first home.) From my initial meeting with Sasha, to the final day that I got the keys I was always looked after. We had an introductory meeting where I got all the details of the SFHotlist process, followed by emails on a weekly basis of listings for places that were on the market. The listings I got were based on the first discussion that we had where Sasha asked me what it was I was looking for, how much I wanted to pay and which neighborhoods I was interested in. The listings got more unique to me the more I said yes/no to the options I had seen. I found a place that met all my requirements and asked Sasha what she thought about going to put a bid on it. I wanted to put a bid at the asking rate, and she advised me to go a little under to leave a little wiggle room for negotiation. A week later we got a counter offer that was ~15% more than I bid. Sasha was able to negotiate and with a bit of back and fourth she got the owner to accept a bid at ~6% more than my asking, and only 2% more than the original asking price. (I even later found out that she was doing all this negotiating for me while she was on vacation in Hawaii where she was getting engaged(oops)). But I think the combination of her dedication to her clients as well as her commanding knowledge of the market makes her (and the agency she represents) the best realtor/service I could have worked with. I would without a doubt request her services in the future. Thank you so much!!!