This was our first home purchase in San Francisco and Josh was extremely helpful (and patient) in helping us to find exactly what we were looking for in a home, and within our budget. He encouraged feedback after every showing and used it to help scope his search. Josh was quick to respond to any inquiry we had no matter how small the detail, and always made himself available. He never made us feel pressured and oftentimes would be the voice of reason if we started to feel frustrated or if he could sense us beginning to ‘settle’. From start to finish, Josh was transparent and trustworthy and we honestly feel now that our search is over, that he is a part of the family.